Shipping policy

Shipping Policy

Shipping and Delivery:

• Orders typically ship within 24 hours.
• Delivery within Australia usually takes 1 to 4 business days after dispatch.
• Express shipping takes 1 to 3 business days after dispatch.
• Standard shipping is FREE for all orders.
• We primarily use Australia Post for Australian deliveries.

Important Notes:

• Shipping timeframes are based on the advertised dispatch date.

• During sales and peak periods, expect extended dispatch times.

Covered Protection:

Covered protection guarantees replacement if your order is confirmed lost or stolen by the courier, all items purchased from Matthews Cleaning Company are covered unless otherwise stipulated on the product page.