Instant responses from our cleaning experts
Chat With Our Cleaning Experts
Whether you need help choosing the right products, removing a stubborn stain, or building a complete cleaning kit – our experts are here to help.
2,000+
Businesses Helped
Instant
Response Time
5.0 ★
Customer Rating
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Frequently Asked Questions
Quick answers to common questions
We provide instant responses through our live chat during operating hours (Mon-Fri 8am-5pm AEST). For urgent matters, start a live chat for the fastest response.
Yes! We offer competitive trade pricing for businesses ordering in bulk. Send us a general enquiry with details about your requirements and we'll provide a custom quote.
We deliver Australia-wide with free shipping on orders over $100. Metro areas typically receive orders within 1-3 business days, while regional areas may take 2-3 business days.
Absolutely! That's what we're here for. Use our Custom Cleaning Kit form to tell us about your environment and needs, and we'll recommend the perfect products for your situation.
Your satisfaction is our priority. If you're not happy with a product, contact us within 30 days of purchase and we'll work with you to find a solution – whether that's a replacement, exchange, or refund.
Why Contact Us
Real People, Real Expertise
When you reach out to Matthews Cleaning Co., you're connecting with actual cleaning experts who understand your challenges. We're not just selling products – we're sharing decades of industry knowledge to help you clean smarter.
Instant
Response Time
98%
Satisfaction Rate
"The team at Matthews went above and beyond to help me find the right products for our clinic. Their expertise saved us time and money – couldn't recommend them more highly!"
Contact Information
All the ways you can reach us