FAQ's
What types of cleaning products does Matthews Cleaning Company offer?
Matthews Cleaning Company provides a wide range of commercial-grade cleaning supplies, including:
• Cleaning chemicals (e.g., disinfectants, detergents)
• Paper products (e.g., toilet paper, hand towels)
• Hand hygiene products (e.g., soaps, sanitizers)
• Cleaning tools (e.g., mops, brooms, buckets)
• Dispensers and accessories
These products are suitable for various industries, including offices, schools, gyms, and industrial facilities.
Are the cleaning products environmentally friendly?
Yes, Matthews Cleaning Company prioritizes sustainability by offering environmentally friendly products. Many of their cleaning agents are GECA certified, ensuring they meet strict environmental and health standards.
Is delivery available across Australia?
Yes, Matthews Cleaning Company offers free delivery Australia-wide on all orders, ensuring that customers receive their cleaning supplies promptly and without additional shipping costs.
What payment methods are accepted?
Matthews Cleaning Company accepts various payment methods, including:
• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
This variety ensures a convenient checkout experience for all customers.
Are product data sheets available for the cleaning chemicals?
Yes, product data sheets can be provided upon request. These sheets offer detailed information about the chemical composition, usage instructions, and safety guidelines for each product.
Do you offer any guarantees on your products?
Matthews Cleaning Company stands behind the quality of their products. If you encounter any issues or are unsatisfied with a purchase, their customer service team is available to address concerns and provide appropriate solutions.
Can I get assistance in choosing the right products for my business?
Yes, the team at Matthews Cleaning Company is available to provide expert advice and recommendations tailored to your specific industry needs. Whether you’re managing an office, school, or industrial facility, they can guide you in selecting the most suitable cleaning products. Contact us here.
How can I contact Matthews Cleaning Company for further inquiries?
You can reach out to Matthews Cleaning Company through our contact page. We offer multiple channels for communication, including phone and email, ensuring that your questions and concerns are addressed promptly.
Do you offer bulk purchasing options?
Yes, Matthews Cleaning Company caters to businesses of all sizes and offers bulk purchasing options for many products. This is ideal for organisations looking to stock up on essential cleaning supplies. Please contact us here to discuss bulk purchasing options.
Can I track my order once it’s placed?
While specific tracking details are not provided on the website, Matthews Cleaning Company encourages customers to contact their support team for updates on order status and delivery information.
Do you offer any discounts or promotions?
Matthews Cleaning Company occasionally offers exclusive pricing and monthly deals. Customers are encouraged to subscribe to their newsletter to stay informed about the latest offers.
Are your products suitable for use in healthcare facilities?
Yes, Matthews Cleaning Company provides cleaning supplies that meet the stringent hygiene standards required in healthcare settings, ensuring a safe and sanitary environment.
Do you offer customised cleaning solutions for different industries?
Absolutely. Matthews Cleaning Company tailors its cleaning solutions to meet the unique needs of various industries, including offices, schools, gyms, industrial facilities, and more. Contact us here for further assistance.